What happens to the download of ShyFile?

When you decide to download ShyFile, you click on the download button on our download page (or on one of our partner's trialware-sites) and the file is downloaded to your system.

Where did the file go?

1. Your browser is set up to download files to a certain default drive and directory (folder) on your system. Read the instructions, look in its Help, or snoop around to find out where that is. Sometimes it simply "remembers" where it put the last downloaded file.

2. When the download process begins, a window usually pops up in your browser that shows you that default location (a drive and folder). Make a note of it, or change it at this time to someplace you can remember. Some people elect to put downloads on their Windows Desktop. Others keep a special "Downloads" directory somewhere to put all their downloads.

3. If all else fails, go back to www.shyfile.net and download ShyFile again. Then use your Windows Explorer menu "Tools > Find > Files or Folders" to search for that filename.

You've found the file. Now what?

The downloaded file will most likely be an .exe-executable. The .exe-executables are "runnable" programs. However, most of the .exe files, just like ShyFile, are "self-extracting archives" ("SFX files"). When you run them, they usually extract their contents (multiple files usually) to a temporary directory, and then begin an installation process.

What if I downloaded ShyFile as a .zip?

The .zip archives are compressed archives. If you do not have Windows XP you will need an extra unzip utility to handle these archives. There are many shareware or freeware unzip utilities available out there, including WinZip, PKUNZIP (an MS-DOS program), Info-ZIP's unzip.exe (an MS-DOS program). Get one, install it; you'll use it again and again all over the Internet (not only with ShyFile.) The .zip archives usually contain several files (compressed to save space). Use your unzip utility to extract all the files in the .zip archive to a temporary working directory. If your unzip utility gives you a warning ("archive may be damaged", "CRC-32 error", etc.), this usually means your download was incomplete or the file failed to write correctly to your hard drive. We do NOT keep damaged .zip archives; the problem almost invariably is a faulty download. Do it again, get a fresh copy of the file.

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